Refund policy
Returns
We accept returns within 14 days of the delivery date.
To be eligible for a return:
- Items must be unused, unworn, and in their original condition
- Items must be returned in the original packaging
- Proof of purchase or order confirmation is required
To start a return, please contact us at:
Email: hello@inthesheds.com
Please include your order number and reason for return.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, contact us within 48 hours of delivery with photos of the issue.
We will arrange a replacement, exchange, or full refund at no additional cost.
Non-Returnable Items
The following items cannot be returned:
- Final sale or clearance items
- Gift cards
- Personalized or custom-made products
- Used or damaged items caused by customer misuse
Refunds
Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
If approved, refunds will be processed to your original payment method within 5–10 business days.
Please note that your bank or payment provider may require additional processing time.
Exchanges
We only replace items if they are defective, damaged, or incorrect.
If you need an exchange, please contact us at: hello@inthesheds.com
Order Cancellations
Orders may be cancelled within 24 hours of purchase. After this period, orders may already be processed or shipped and cannot be cancelled.
Contact Information
If you have questions about our Refund & Return Policy, please contact us: